London Hair Salon

*NOTICE*

Cancellation/No Show Policy

Clients are required to provide at least 24 hours of notice if they are unable to make it to an appointment. If a 24 hour notice is not given for a cancellation, it will count as a No Show and the following measures will be applied accordingly.

An additional charge of $20 will be applied to the next scheduled service for a first no show.
An additional charge of $50 will be applied to the next scheduled service for a second no show.

If a client reaches 3 no shows, we will no longer provide service for the client indefinitely.
New clients who no-show for their first appointment will be banned from receiving service from the salon indefinitely as well.

Deposits

A $100 non-refundable deposit and consultation prior to the session is required on specified chemical services. The deposit will be deducted from the full service price at the time of appointment.
Minimum of 5 days is required to notify of cancellation or change of appointment time for chemical services.
If any change or cancellation to a chemical service appointment occurs within 5 days of the appointment, the client forfeits the full amount of their deposit.

Chemical services that apply to the deposit policy are:

Balayage
Bleach & Tone
Colour Correction
Japanese Straightening
Keratin Treatment
Above services are listed with an asterisk in our service menu

*If you do not receive a confirmation email/text after booking online, your booking is incomplete
*Prices on chemical services, updos and treatments are subject to change without notice.

© London Hair Salon.