Clients are required to provide at least 24 hours of notice if they are unable to make it to an appointment. If a 24 hour notice is not given for a cancellation, it will count as a No Show and the following measures will be applied accordingly.
An additional charge of $20 will be applied to the next scheduled service for a first no show.
An additional charge of $50 will be applied to the next scheduled service for a second no show.
If a client reaches 3 no shows, we will no longer provide service for the client indefinitely.
New clients who no-show for their first appointment will be banned from receiving service from the salon indefinitely as well.
Any issues/discrepancies with the result of service must be addressed within 2 weeks of service date otherwise clients are subject to additional fees.
If clients are more than 15 minutes late for their appointment then their appointment will be forfeited.
A $100 non-refundable deposit and consultation prior to the session is required on specified chemical services. The deposit will be deducted from the full service price at the time of appointment.
Minimum of 5 days is required to notify of cancellation or change of appointment time for chemical services.
If any change or cancellation to a chemical service appointment occurs within 5 days of the appointment, the client forfeits the full amount of their deposit.
Chemical services that apply to the deposit policy are:
Bleach & Tone
Above services are listed with an asterisk in our service menu
*If you do not receive a confirmation email/text after booking online, your booking is incomplete
*Prices on chemical services, updos and treatments are subject to change without notice.